I'll be honest: I came in sceptical, because "AI agent that uses your Mac" is a sentence I've heard a lot lately. This one got further than most. Story first, then fixes, then your questions.
The story
I gave Wakel the most meta task I could think of: "Please list my app on TestMyBuild." Yes, the platform you're reading this on. Web navigation is where agents usually fall flat, so I wanted to see it sweat.
The start was really good. It asked which link to use, whether to check details first or submit straight away, and warned me submitting holds 10 credits and can't be undone. I was genuinely thinking: okay, this is very good.
Then: "The browser I use for websites wouldn't open. It returned no-browser." I opened Safari and asked again. Same error. It offered to drive my Safari window instead, so I said yes. Cue new macOS permission prompts, even though I'd pressed Turn It All On. Allowed those too. It worked ~4 minutes, burned 53k tokens, opened testmybuild.app… and then politely told me to do it myself. Screen Recording was still blocked (I skipped the restart, see below) and Safari needed a developer setting.
So it planned perfectly, asked all the right questions, made it to the door… and couldn't open it.
To be fair, I also tried your example "Organise my Downloads folder." Done in under half a minute. Only one file there (the Wakel installer, of all things), so it moved nothing and offered to delete the .dmg, asking first instead of just doing it. Without a browser it's quick and sensible. But ~22k tokens to look at one file feels heavy.
WRONG / CONFUSING
1. The browser is the blocker:
Everything before execution was great, everything after needed a browser setup that didn't work out of the box.
- Make the first web task just work, or set it all up during onboarding
- "no-browser" means nothing to a normal user. Say what's wrong and give a one-click fix
2. The restart nobody does:
After the permissions it says you need to restart, with a friendly Continue button next to it. Of course I pressed Continue. Everyone will. That's exactly what broke Screen Recording later. Force it, or do it for me.
3. "Turn It All On" didn't turn it all on:
Loved that button. But my first real task still asked for more (System Events, screenshots, a Safari setting). If it's called Turn It All On, turn all of it on.
4. Wakel talking to itself:
One reply started with "KEEP is not right here, because my last answer needs one correction…". Looks like internal reasoning leaking into the chat.
5. I almost became Egyptian:
In English setup, the dialects (Saudi, Egyptian, Gulf) sit on the left where I start reading, so it felt like I had to pick one. In English, put English first on the left and make the dialect clearly Arabic-only.
6. Opus on High for a simple errand:
Auto model selection is nice, but it picked the most expensive setting for a simple task. Plus 22k tokens for one file. That burns people's usage. Start cheaper, step up when needed.
7. Small stuff:
- Installer has no proper icon and shows Arabic text in an English install
- The window is big. It feels like the main thing on my screen, not a companion
- Download for Mac is above the fold on Chrome/Windows, but only just
Good: clean, very Apple website. I even scrolled down, which I never do because I test like someone with zero patience. Easy DMG install, email-code sign-in, connecting Claude took seconds, permission dialogs flow one after another, and no trial pop-up during onboarding. Why ask about money before I've seen anything? Exactly right.
Idea: you support multiple models. I code with Claude and Codex together and bridging them is a mess. If Wakel can be that bridge and decide who does what, I'd use it every day.
YOUR QUESTIONS
Where did it surprise you?
It asked the right questions and warned me about the 10 credits before doing anything. It refused to change a Safari security setting without my OK, and offered to delete the installer instead of just deleting it. That's how an agent should behave.
Where did it ask too much?
Permissions. Each prompt is fine alone, but after Turn It All On I still got new prompts, a restart and a developer setting mid-task. That's where the magic wore off.
Where did it get stuck?
The browser, every time. Smart enough to plan it, not set up to do it.
Note: I ran macOS in a VM, so some slowness may be on my side, and I only tested in English.

