Hi! Here's my feedback after testing the website and the app. Overall it's a solid product. Most of my notes are about positioning, not the tech.
1. Website
- Your CTA is above the fold and it's very clear how to get started. Probably inspired by ChatGPT.com, and it works well.
- The top says 5 free questions, but the bottom of the page says 3 free questions. Make sure both say the same thing.
- The About section ("side hustle, CV builder, assignments, homework…") is too general. I can do all of that with the models directly, so it doesn't add value. I'd leave it out.
- I didn't know I could log in until I tried to buy credits. Get people logged in earlier. It's a better experience (the app logged in is wayyyyy better), and you collect their email sooner.
2. The app
- Easy to use and clearly better than the website, which is how it should be. Technically, I don't think anything is holding you back.
3. Positioning
You're in a very competitive market, so positioning is the hard part. A few ideas:
- Prepaid instead of subscription is a strong concept. Sometimes I just need a bit more usage without buying a big package.
- Your biggest unnamed benefit: you use Claude, Gemini, ChatGPT and DeepSeek and can pick the right model automatically, for one price. I pay for several AI subscriptions, I don't always need the expensive model, and I honestly don't know when to switch. Say this loudly.
- Show which model is answering. As a heavy AI user, not knowing is frustrating. (I believe Perplexity does something similar.)
- Add a comparison table showing what you cost vs. Claude, ChatGPT, etc. Be honest about it. Since you're cheap and it's one price, people instantly see the value.
- Keep pricing simple. API pricing is per token and most people don't know what a token is. Simplifying that is part of your positioning.
4. Pricing & top-ups
- Prices only show in South African rand. Add a simple currency selector (USD, etc.). Someone might live in South Africa but earn in dollars.
- If you plan to auto-detect location, great, but always keep a manual option as a backup.
- Allowing small top-ups is good. Low budget, but still access to AI.
5. Shortcuts: your biggest opportunity
This is what I like most, and what Claude and ChatGPT don't offer. It might mean a bit of a pivot, but I'd focus here.
- Market to people with little AI experience. That's not a bad thing. One price plus lots of shortcuts makes AI understandable for them.
- Show the shortcuts earlier. Many people write vague prompts, get a bad result and conclude "AI doesn't work." Shortcuts fix exactly that.
- Replace placeholders with a short questionnaire. Right now a shortcut writes out a prompt full of placeholders (Task, Outline, Context, Add details…), which isn't clear enough. Ask a few quick questions and build the prompt for them.
That's how you win people over: "I tried ChatGPT and the results were bad. Then I tried Askly, it asked me a few short questions, and the result was way better."
6. Growth idea: invite rewards
- Add an invite option: when someone invites a friend, both get a bit of free balance.
- It fits your prepaid model perfectly. "Hey, it's prepaid, no subscription, and we both get credit" is an easy, low-risk pitch to share.
As for your app: it wasn't clear from the website you had an app. I would add a simple banner with the official App Store and Play Store buttons if someone accesses your site via a mobile device. That will help you get more downloads directly.

